Capture enquiries
Every walk-in and call, with follow-ups nobody forgets.
Gym management software
Members, billing, attendance, personal training and payroll — across every branch.
How it works
Every walk-in and call, with follow-ups nobody forgets.
Packages, part payments, GST bills and receipts.
Check-ins, shifts and training sessions.
Payroll and reports from real numbers.
Personal training
Members pay up front. rackR tracks what they got, and what the trainer earned.
Pricing
Features are grouped the way a gym is run — the front desk, the money, marketing, selling online, your staff, personal training, nutrition, analytics. Pick a plan for the whole gym, or a different one for each branch. A studio that only takes bookings and a flagship running personal training do not have to pay the same.
A single branch
Run the front desk and the money, properly.
Quotedper branch, per month
Billed yearly · 2 months free
Try it freeThirty days on your own members, set up by us. No card, so nothing to cancel.
Up to 10 staff logins
A growing gym
Sell more memberships, and pay the people who sold them.
Quotedper branch, per month
Billed yearly · 2 months free
Get a quoteUp to 40 staff logins
Established gyms
Personal training that adds up, and numbers that explain themselves.
Quotedper branch, per month
Billed yearly · 2 months free
Book a demoUp to 150 staff logins
Nutrition coaching
A diet plan for every member, written from their own answers.
Quotedper branch, per month
Billed yearly · 2 months free
Get a quoteUp to 400 staff logins
Gym chains
Every branch in one view, without ceilings.
Customquoted for the chain
Billed yearly · 2 months free
Talk to usUnlimited staff logins
Quoted in rupees, for gyms in India.
Every plan is per branch. Your members are never counted or capped — a good month does not cost you more, and nobody at the desk is ever stopped from signing someone up.
Outcomes
Eight things a gym is trying to fix. This is which plan fixes them.
| Business outcome | Starter | Growth | Pro | Ultimate | Enterprise |
|---|---|---|---|---|---|
| Stop losing enquiries and renewals | Included | Included | Included | Included | Included |
| Get every bill out, with GST, on time | Included | Included | Included | Included | Included |
| Know which offer actually sold a membership | Not included | Included | Included | Included | Included |
| Pay staff from hours they really worked | Not included | Included | Included | Included | Included |
| Take a membership payment without a phone call | Not included | Not included | Included | Included | Included |
| Prove every personal training session happened | Not included | Not included | Included | Included | Included |
| See the whole chain in one view | Not included | Not included | Included | Included | Included |
| Send a member home with a diet plan that fits them | Not included | Not included | Not included | Included | Included |
Compare
Eight feature groups. A plan is simply which of them are on.
| Feature | Starter | Growth | Pro | Ultimate | Enterprise |
|---|---|---|---|---|---|
| Front desk & members | |||||
| Enquiries and follow-ups | Included | Included | Included | Included | Included |
| Member profiles and documents | Included | Included | Included | Included | Included |
| Kiosk check-in — face or finger | Included | Included | Included | Included | Included |
| Check-in devices (face or finger readers) | Add-on | Add-on | Add-on | Add-on | Add-on |
| Member and staff mobile apps | Included | Included | Included | Included | Included |
| Billing & revenue | |||||
| Packages and products | Included | Included | Included | Included | Included |
| GST bills and receipts | Included | Included | Included | Included | Included |
| Part payments and dues | Included | Included | Included | Included | Included |
| Revenue and collection reports | Included | Included | Included | Included | Included |
| Sales & marketing | |||||
| Campaigns and offers | Not included | Included | Included | Included | Included |
| Lead-to-sale attribution | Not included | Included | Included | Included | Included |
| Website & online sales | |||||
| Website chat that quotes your live rates | Not included | Not included | Included | Included | Included |
| WhatsApp storefront | Not included | Not included | Included | Included | Included |
| Online payments, tracked until billed | Not included | Not included | Included | Included | Included |
| Staff & payroll | |||||
| Rosters and shifts | Not included | Included | Included | Included | Included |
| Staff attendance and hours | Not included | Included | Included | Included | Included |
| Salaries and advances | Not included | Included | Included | Included | Included |
| Personal training | |||||
| Session entitlements | Not included | Not included | Included | Included | Included |
| Trainer day sheets | Not included | Not included | Included | Included | Included |
| Member-confirmed sessions | Not included | Not included | Included | Included | Included |
| Trainer pay from sessions | Not included | Not included | Included | Included | Included |
| Analytics & AI | |||||
| Branch dashboard | Included | Included | Included | Included | Included |
| Retention and churn | Not included | Not included | Included | Included | Included |
| AI insights on your own numbers | Not included | Not included | Included | Included | Included |
| Reporting across every branch | Not included | Not included | Included | Included | Included |
| Nutrition & diet | |||||
| Member intake questionnaire | Not included | Not included | Not included | Included | Included |
| Seven-day plan, with quantities and timings | Not included | Not included | Not included | Included | Included |
| A week's shopping list | Not included | Not included | Not included | Included | Included |
| Each plan kept beside the answers it came from | Not included | Not included | Not included | Included | Included |
| Your account | |||||
| Free trial | 30 days | Not included | Not included | Not included | Not included |
| Staff logins | 10 | 40 | 150 | 400 | Unlimited |
| Extra staff logins past the limit | Add-on | Add-on | Add-on | Add-on | n/a |
| Branches | Any number | Any number | Any number | Any number | Any number |
| Members on the system | Never capped | Never capped | Never capped | Never capped | Never capped |
| Bulk import and exports | Add-on | Included | Included | Included | Included |
| Data migration | Add-on | Add-on | Included | Included | Included |
| Onboarding and training | Add-on | Add-on | Included | Included | Included |
| Support | Email and phone | Priority | Priority | A named contact | |
Every row above is a feature group you can also turn on later. Moving up a plan takes effect the day you ask — you pay only the difference for the days left in your term.
Rows marked Add-on are quoted separately, and only charged if you ask for them — so a gym that will never use them never pays for them.
Because a gym is not a seat count. We quote per gym — how many branches, what each of them needs, and what has to be moved across from your current system. Tell us that and you get a straight number, and the term you pick decides the rest.
Onboarding and your subscription are handled by us: we set your gym up, move your data, switch on the plan you chose, and change it whenever your gym changes. Nothing to configure, no card on file.
Security
Fingerprint or face login. No shared passwords at the desk.
Front desk never sees payroll. Trainers see only their own day.
Every payment and change is recorded, with who did it and when.
Follows the DPDP Act 2023. Your gym gets its own database — your members are never pooled with another gym's.
Insights run on your numbers, never member records. Diet plans send that member's answers, only with their recorded consent — and delete them when it is withdrawn.
Built for your team
FAQ
Yes. Send us your spreadsheets and we'll bring members, packages and history across before you go live.
Yes, from day one. Staff can be given access to one branch or all of them.
Yes. GST is worked out on every bill and printed on the receipt.
Yes, on Starter. We set the branch up for you with your own members and packages in it — a trial on sample data tells you nothing — and you run the gym on it for thirty days. There is no card to give us, so nothing turns into a bill on its own: at the end you either ask us to keep it going or you hear from us once and that is that.
If you carry on, nothing moves — the branch you have been using becomes your live one, with every member, bill and check-in from those thirty days still in it. If you do not, say so and we delete it. Either way you can ask us for an export of everything.
You pick a plan — a set of feature groups — for the whole gym or for each branch separately, and a term to be invoiced on. Add a branch or move a branch up a plan whenever you need to: you pay only for the days left in your term and it takes effect the same day. We handle the changes for you.
Yes. Quarterly saves 5%, six months saves 10%, and a yearly term costs two months less than paying month to month. The software is identical on every term — only the invoice changes, and your rate is fixed until that term ends.
Because what a gym pays depends on how many branches it has, which feature groups each of them needs, and what has to be migrated in. We quote per gym rather than per seat, so ask and you get a straight number the same way every time.
No. Plans are per branch and members are never counted or capped. There is no fee on the payments you collect either — a good month costs you nothing extra.
On the Ultimate plan, your staff fill in a member's intake questionnaire — training load, what their kitchen actually cooks, allergies, medical history, budget, what they have already tried — and the system writes a seven-day plan from it: meals with quantities and timings, a week's shopping list, what to measure and when. It takes a couple of minutes to fill in and the plan is ready while the member is still at the desk. It is AI-generated nutrition guidance, not medical advice, and every plan says so: it is a starting point for a qualified dietitian or doctor to sign off, not a replacement for one. The member's answers go to Google's AI service to write the plan, so we ask for their consent separately first and the system will not generate one without it; their name, phone and email are never sent. Each plan is kept next to the answers it was written from, so you can see six months later why it said what it said. If the member withdraws consent, or asks to be erased, every plan we hold for them is deleted.
Yes, on iPhone and Android — for your staff and your members.
Thirty minutes. Your packages, your pricing, your reports.